QuikApp Chatbot
The QuikApp Chatbot is an intelligent in-app assistant that helps users quickly find information inside your mobile app. Instead of scrolling through multiple pages or menus, users can simply type or speak what they’re looking for — and the chatbot instantly guides them to the correct page, article, or section of your website.
It improves navigation, reduces user effort, and ensures faster access to important content.
How the Chatbot Works
The chatbot uses pre-set responses or AI-powered conversation logic to understand waThe chatbot is designed to understand what users are searching for and present the most relevant information. It works in two ways:hat users ask and respond instantly. It can be customized to match your business tone, style, and needs.
1. Pre-Set Responses
You can configure predefined responses for commonly asked questions such as:
- Business hours
- Pricing details
- FAQ answers
- Product or service information
When users ask something related, the chatbot replies with your configured message.
2. AI-Powered Responses
With AI enabled, the chatbot can interpret natural queries and fetch the most relevant page or content from your website.
For example:
- “Show me the latest blog post”
- “Where is your contact page?”
“How do I book a service?”
It understands the request and directs the user accordingly.
- Voice Search Support
Users can also speak their queries instead of typing. This creates a smooth, hands-free browsing experience, especially helpful for users who prefer voice interaction. - Why the Chatbot Is Useful
Instant Information Access
Users don’t have to search manually. The chatbot responds immediately and directs them to the correct page or information. - Reduces Support Dependency
Many routine queries — like price lists, contact details, policies, or product info — are handled by the chatbot.
This reduces the need for a large customer support team. - Available Round the Clock
The chatbot remains active 24/7. Even if your team is unavailable, users can still get information and support inside the app. - Improves User Experience
By making navigation easier and faster, the chatbot keeps users engaged and helps them complete actions (reading content, placing orders, accessing support, etc.) more efficiently.
